Frequently Asked Questions

Find answers to common questions about Xera Krin. Can't find what you're looking for? Contact our support team for assistance.

General Questions

Common questions about Xera Krin and our services

What is Xera Krin?

Xera Krin is a comprehensive business management solution designed specifically for businesses in Iraq. Our platform combines point-of-sale, inventory management, customer relationship management, and more in one easy-to-use system.

How quickly can I get started?

You can start using Xera Krin immediately after signing up. Our setup process takes less than 5 minutes, and you'll have full access to all features during your 30-day free trial.

Do you offer customer support?

Yes! We provide 24/7 customer support through multiple channels including phone, email, WhatsApp, and live chat. Our support team is always ready to help you succeed.

Can I integrate with my existing systems?

Absolutely! Xera Krin offers robust API integration capabilities and works with most popular business tools. Our team can help you set up custom integrations if needed.

Is my data secure?

Security is our top priority. We use enterprise-grade encryption, regular security audits, and comply with international security standards to keep your business data safe.

Pricing Questions

Common questions about our pricing model

Why don't you have fixed pricing packages?

We believe in providing tailored solutions that match your exact business needs. Fixed packages often mean businesses pay for features they don't use or miss out on functionality they need. Our dynamic pricing ensures you get exactly what your business requires at a fair price point.

How do I get a price estimate for my business?

Simply reach out to us via WhatsApp, phone, or email with basic details about your business. Our team will schedule a quick consultation to understand your needs and provide a customized quote within 24 hours.

Can I upgrade or downgrade my plan later?

Absolutely! As your business grows or your needs change, you can easily adjust your subscription. We'll recalculate your pricing based on the new requirements, ensuring you always have the right tools at the right price.

Is there a free trial available?

Yes, we offer a 30-day free trial with full access to all features. This allows you to thoroughly test our platform and see how it benefits your business before making a commitment.

Are there any long-term contracts?

We offer flexible month-to-month subscriptions as well as discounted annual and multi-year plans. You can choose the commitment level that works best for your business.

Feature Questions

Learn more about Xera Krin's features and capabilities

What features are included in the basic plan?

Our basic plan includes core POS functionality, basic inventory management, customer database, sales reporting, multi-user access, 24/7 customer support, regular software updates, and secure cloud backup.

Can I manage multiple store locations with Xera Krin?

Yes, Xera Krin supports multiple store locations with centralized management. You can track inventory, sales, and performance across all your locations from a single dashboard.

Does Xera Krin support delivery management?

Yes, our platform includes comprehensive delivery management features including vehicle tracking, delivery scheduling, route optimization, and customer notifications.

Can I use Xera Krin on mobile devices?

Absolutely! Xera Krin is fully responsive and works on smartphones, tablets, and desktop computers. You can manage your business from anywhere with an internet connection.

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Try Xera Krin free for 30 days and see how it can transform your business.